Frequently asked questions.

What is the refund policy?

All sales are final.

When should I expect my order to arrive?

Our timeframe for order fulfillment is up to 10 business days. This does not include shipping time.

Do you ship orders outside of the U.S?

Orders on this site are processed only within the U.S. if you are ordering internationally, please email us to place an order.

What does collaboration look like with herbotanicals?

If you are interested in collaborating with us (i.e custom products, events, or stocking herbotanicals at your store), Please email us for more information.

*We accept exchanges for products damaged in transit or for incorrect items shipped. In these circumstances, please contact us directly at info@herbbotanicals.com within 14 days of receiving your order.